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It's a standard procedure to prioritize mitigation before proceeding with any repairs. This ensures that immediate issues are addressed to prevent further damage or complications.
When encountering a leaking tub, it's essential to re-pack the drain with plumber's putty and test it by stepping around in the tub before initiating any drywall removal. This sequence helps in identifying and fixing the root cause of the issue before tackling any consequential repairs.
When taking measurements for any task, thorough documentation is crucial. This includes capturing full-view photos along with every dimension. For instance, when measuring a refrigerator, it's important to note its depth both with and without handles to ensure accurate planning and execution of tasks.
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- Issue: Ensure photos are clear, focused, and provide a comprehensive view of the before and after conditions. Can the work performed be easily identified?
- Fix: Take full room shots, especially of appliances, and include both close-up and distant shots for reference.
- Result: Improved clarity in visual documentation of work completed.
- Issue: Confirm all receipts are uploaded, including return receipts, and are legible with full details visible.
- Fix: Ensure clear, complete photos of all receipts, especially from stores like Lowe's, Ace, or Sherwin Williams.
- Result: Comprehensive record of materials purchased for each job, aiding in tracking expenses and returns.
- You are REQUIRED to upload them into HUBDOC by emailing your receipt to: hubdoc.billing.justscrewit.419b@app.hubdoc.com cc: jsi.x@ud.me subject is propeaddress
- Issue: Determine if a return visit is necessary, and if so, specify the timeframe and reason.
- Fix: Communicate promptly about any need for follow-up visits.
- Result: Efficient resolution of outstanding issues, enhancing customer satisfaction.
- Issue: Ensure returns are processed promptly, preferably on the same day.
- Fix: If necessary, returns can be deferred to the next day but must be reported immediately.
- Result: Timely handling of returns, minimizing inconvenience to both technicians and customers.
- Issue: Determine if the customer wishes to leave a review and note any additional interactions, such as tipping or offering amenities.
- Fix: Record customer preferences regarding reviews and any relevant gestures.
- Result: Enhanced customer relationship management and potential for positive reviews.
- Issue: Document items taken for disposal and manage trash removal efficiently.
- Fix: Leave up to one large black bag of trash with tenants, and photograph and remove any additional trash beyond this limit.
- Result: Streamlined trash disposal process, reducing unnecessary removals and associated costs.
- Issue: Ensure thorough documentation of estimates, including measurements, photos, and model numbers.
- Fix: Provide detailed information for accurate quoting and future reference.
- Result: Improved accuracy in estimating and tracking job requirements.
- Issue: Establish a system for tracking follow-ups, such as pending orders or information awaiting confirmation.
- Fix: Implement a structured approach to manage pending tasks and communications.
- Result: Enhanced organization and efficiency in handling ongoing job requirements.
Upon completion of the checkout process, review and edit technician notes for clarity, grammar, and coherence before forwarding them to the project manager. Ensure all information makes sense and is presented professionally. We implore you to use AI (chatGPT) https://chat.openai.com/ to help speed your processes.
Procedures at Just Screw It® Inc denote the systematic protocols and methodologies employed by the organization to streamline operations, enhance efficiency, and maintain quality standards. These procedures encompass a wide range of activities, including project management, customer service, procurement, and safety protocols. Designed to promote consistency and effectiveness across all departments, Just Screw It® Inc's procedures undergo regular review and refinement to adapt to evolving industry standards and best practices, ensuring the delivery of exceptional products and services to clients while upholding the company's commitment to excellence.
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